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10. December 2008
Only every other Santa replies to e-mail Christmas lists
18. November 2008
Shop technology: three out of four e-shops copy their rivals
02. November 2008
A rolling stone gathers no moss: the latest e-shop technology pays
21. October 2008
E-shoppers give top marks for customer care
30. September 2008
Turnover of 25 million euros in just twelve months with novomind iPOEM™
10. September 2008
The future of customer dialogue: man and machine with clearly differentiated roles
26. August 2008
Germans give service costs the cold shoulder on the Internet
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