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03. April 2008
Frustrated store customers take revenge by buying online
25. March 2008
Internet shopping sprees are out
11. March 2008
The opinions of others - online shoppers are like sheep
06. February 2008
CallCenterWorld 2008: Customer service for free
29. January 2008
E-mails more and more popular with customers
15. January 2008
Virtual customer service scores points for cost benefits
19. December 2007
Customer service ready to talk-online dialogue booms
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