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16. December 2010
Father Christmas gives Facebook and e-mail the cold shoulder
30. November 2010
Internet shops: minimal competition on electronics, books and CDs
28. October 2010
App-Lift: mobile commerce is learning to fly
13. October 2010
Contact centres turn out to be shy social media users
23. September 2010
Internet business climate: index shows growing buying mood in Germany
14. September 2010
Application-zapping hinders contact centre customer service
31. August 2010
Out of touch: online retailers neglect e-shop monitoring
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