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07. July 2005
Online shops throw away 1.9 billion Euros in profits in the first quarter of 2005
23. June 2005
It’s great when everything goes according to plan!
20. June 2005
Better customer service: Otto Freizeit & Touristik invests in novomind’s e-mail management technology
17. June 2005
Customer communication at your fingertips
02. June 2005
Expert conference in Hamburg focuses on customer communication
26. April 2005
Customer communication: companies are turning their back on faxes and letters
19. April 2005
Online frustration: service depends on customer value
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