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Automation in the Contact Center: 12./14./19. June 2012

bvh2.012: 18./19. April 2012, Hamburg

novomind-Roadshow: 14.-29. March 2012

CallCenterWorld: 28th February - 1st March 2012, Berlin

Mail Order World: 05./06. October 2011, Wiesbaden

contact center trends: 28./29. September 2011, Frankfurt

ECOM: 10./11. May 2011, Berlin

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